Shipping policy
At SDPM Outfitters, every item is made to order specifically for you. Because of this, processing times may be slightly longer than traditional retailers.
Processing Time
- Orders are typically processed within 2–5 business days.
- During holidays or high-volume periods, processing may take a little longer.
Shipping Time
After production is complete, estimated shipping times are:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive an email containing your tracking information.
Incorrect Shipping Address
Please verify your shipping address before placing your order. SDPM Outfitters is not responsible for packages shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery (or expected delivery) at:
Email: support@sdpmoutfitters.com
We'll work with the shipping carrier and our production partner to resolve the issue as quickly as possible.
Questions
For any shipping questions, please contact us at: